Services
Three service lines, one approach: understand first, size things honestly, document everything.
Who this serves
SMEs
- Your IT person is leaving, or your current provider has stopped answering
- The cyber insurer wants evidence: MFA, tested backups, an emergency plan
- Reporting still means copying three systems into Excel
Municipalities
- An IT estate that grew term after term, with no inventory and no roadmap
- A council brief to prepare or a tender to frame: municipal software, Microsoft 365, managed services
- Cantonal data-protection law to implement: processing register, subcontracting, breach notification
Private schools
- The cyber-insurance renewal and the next accreditation ask for evidence, not intentions
- Pupil data spread across the parent portal, admissions and Microsoft 365: who has checked where it is hosted?
- AI is entering the classroom: you need a policy, trained teachers, informed parents
Research & labs
- Terabytes of instrument data, stored as they come and backed up as best as possible
- Cloud AI tools are banned on your confidential data, yet the need is real
- A data-management plan to honour, scripts that leave with the departing PhD student
Cloud & infrastructure
Migration to Swiss hosting or a well-run Microsoft 365, private cloud, networking and storage, backups that are actually tested.
Familiar situations
- An ageing server nobody wants to touch
- A cloud migration never done, or done halfway
- Backups no one has ever actually restored
- A Microsoft 365 tenant grown over the years without a plan
- A wish to move away from US clouds
Deliverables
- Migration to a Swiss hosting provider or Microsoft 365, depending on your situation
- Private cloud: virtualisation, sovereign file sharing, modern remote access
- Networking and storage: NAS/SAN, segmentation, business Wi-Fi
- 3-2-1 backup strategy, regular restore tests, recovery plan
Data & AI
Your figures reliable and in one place. Assistants and AI agents working on your documents and your processes, hosted in Switzerland or on your premises.
Familiar situations
- Monthly reporting that takes days of copy-paste
- Figures that differ depending on who you ask
- Systems that don’t talk to each other (ERP, CRM, accounting)
- Repetitive work (data entry, sorting, checking) that no off-the-shelf software covers
- Pressure to “do AI” without exposing your data
- Staff already pasting internal documents into ChatGPT
Deliverables
- Connectors to your existing systems and a central database
- Documented transformations and dashboards (self-hosted Metabase or Power BI)
- Internal assistants and RAG: an assistant that answers from your documents, citing its sources
- Custom AI agents: document or code review, testing, data extraction from feeds (emails, XML, PDF), with versioned prompts, guardrails and human oversight
- Fine-tuning of open models on your vocabulary and use cases
- Sovereign AI infrastructure: self-hosted open models (Apertus, Llama, Mistral) or frontier models such as Claude, served from a Zurich cloud datacenter and reached over a private network, with no training on your data
- An AI usage policy and staff training
Support & managed services
A monthly retainer and a single point of contact for your entire IT: from workstations to data systems.
Familiar situations
- Nobody maintaining what already exists
- A current provider who has stopped answering
- One IT person alone, with no backup and no cover
- Vendors that nobody manages (telecom, ERP, printers)
Deliverables
- Monthly retainer: maintenance, updates, monitoring, verified backups
- User support: workstations and Microsoft 365 included
- Management of your IT vendors
- Business hours, remote-first, scheduled on-site days, no fake 24/7 promise
Where to start
Short first engagements with a closed scope and a fixed price.Each ends with a deliverable you can use, even if the collaboration stops there.
Inventory & roadmap
Two to four days: an inventory of systems, contracts and risks, then a costed, prioritised three-year roadmap. For a municipality, the deliverable is ready for the council brief.
Backups & recovery
An audit of what exists, a real and documented restore exercise, a recovery plan. The file answers cyber-insurance questionnaires: MFA, isolated backups, proven restoration.
AI framing
A usage policy, short team training, then a measured pilot on a sober use case: document processing, correspondence, summarisation. Sovereign option: self-hosted open models or frontier models in Swiss cloud regions.
Data protection
The technical and organisational side: processing register, subcontracting agreements, hosting locations, breach-notification procedure. Under the nLPD or cantonal law depending on your status; legal opinions stay with your lawyer.
Principles
Real sovereignty
Your data stays in Switzerland, in a Swiss datacenter or on your own premises. Not a slogan: a criterion applied to every tool choice.
Right-sizing
Tools scaled to your organisation. A 50 GB problem does not justify a platform built for 50 TB.
Reversibility
Systematic documentation, open standards, no dependency built around me. If you want to take over tomorrow, you can.
Plain language
Decisions are made in plain business language, not in stack jargon.
Fixed prices for assessments and projects, a monthly retainer for ongoing support.Rates are set during the first conversation, based on your actual situation.
A first conversation, no commitment
Write me a few lines about your situation; I reply personally.
Get in touch